Terms and Conditions
Last Updated: 9/05/2024
Welcome to Silenced Roots! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using this website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website.
1. General Information
Silenced Roots (“we,” “our,” or “us”) is an online store that offers art, apparel, accessories, and other items inspired by Palestinian heritage and activism. Our products are sold directly to customers worldwide, with a portion of the proceeds going to aid efforts in Gaza.
2. Eligibility
To use our website and make purchases, you must be at least 18 years old or have the permission of a parent or guardian. By using our site, you represent and warrant that you have the right, authority, and capacity to enter into this agreement.
3. Products and Pricing
All products and prices are listed on the Silenced Roots website. Prices are subject to change without notice.
We make every effort to display our products as accurately as possible; however, slight variations may occur due to differences in screen displays.
We reserve the right to modify or discontinue any product at any time without notice.
4. Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
Payments must be made through the payment methods provided at checkout. All transactions are secure and encrypted.
5. Shipping and Delivery
We ship worldwide, and shipping rates and times vary depending on the destination and selected shipping method.
We aim to process and ship orders within 1-5 business days. However, shipping times are estimated and not guaranteed.
Any customs duties, taxes, or fees are the responsibility of the customer.
6. Returns and Refunds
If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order. Items must be unused, in original condition, and with original packaging.
Custom or personalized items are not eligible for return or refund unless there is a defect or error on our part.
To initiate a return, please contact us at [your contact email]. Once we receive the returned item, we will process your refund or exchange.
7. Intellectual Property
All content on the Silenced Roots website, including text, graphics, logos, images, and software, is the property of Silenced Roots and is protected by international copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works of any content from our website without our express written permission.
8. Limitation of Liability
Silenced Roots shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.
We make no representations or warranties of any kind, express or implied, regarding the operation of our site or the information, content, materials, or products included on our site.
9. Digital Downloads and Intellectual Property Rights
Digital downloads purchased from Silenced Roots are intended for personal use only. Buyers are not permitted to reproduce, distribute, sell, or use these digital products for any commercial purpose.
You may not share, resell, or modify our digital downloads for the purpose of resale or distribution.
Prohibited Actions: Customers are strictly prohibited from copying, tracing, altering, or creating derivative works based on our digital designs or any other visual content on our website, including product photos, graphics, and artwork. This includes but is not limited to taking screenshots of product images and reproducing or modifying them to create new designs or claim them as their own.
All content on the Silenced Roots website—including but not limited to digital art, photos, graphics, product images, and designs—is the exclusive intellectual property of Silenced Roots. Any attempt to copy, trace, reproduce, or create derivative works from our content is a violation of our intellectual property rights.
Unauthorized use of any digital products, images, or content from our website will result in legal action.
10. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: connect@silencedroots.com
By using our site, you agree to these Terms and Conditions. Thank you for supporting Silenced Roots!